Good practice for gathering feedback from adults in Adult Support and Protection processes

This document offers good practice guidance to support Partnerships in developing systems for gathering feedback from adults at risk (and their significant others) on their experience of being involved in Adult Support and Protection. This includes making meaningful changes to ensure that best practice is provided for adults being supported and protected under the Adult Support & Protection (Scotland) Act 2007, and the associated Code of Practice.

The guidance considers the challenges and barriers which may impact on an adult’s participation and willingness to give feedback, followed by practical steps to facilitate positive and meaningful engagement.

A word version of this document is also provided, allowing local areas to use and adapt this resource into their own policies, guidance and training.