This study examines the relevance of social media to the development of personalised social care in general, and to self-directed support in particular. It examines the evolution of online marketplaces and describes some interesting and innovative ways in which social media is being used to find and exchange information about goods and services.
If you would like to print the report for reading offline, download the The future for personalisation? Service users, carers and digital engagement - two column (PDF). If you prefer to read the PDF version on your computer, laptop or iPad, download The future for personalisation? Service users, carers and digital engagement - single column (PDF).